Looks like you are being too impatient and not giving them time to find out what caused it. I am sure they will post a response when they have one to provide. I believe they do not manufacture the modules in-house but have them manufactured. They will have to get the failed module back to their supplier and wait for them to investigate it and ascertain the root cause, design error (affecting the whole batch) or manufacturing error (one-off).Brian Womersley wrote: ↑Thu Aug 03, 2023 3:34 pmLooks like Armortek are not going to post a response or explanation of what caused my new style power module to burst into flames.
I have heard nothing from them, and there was I considering placing an order for the Leopard in a few months time . The fire still haunts me.’
I can also understand Armorteks reluctance to provide you with an immediate replacement before it has had a chance to be examined in case it is a design error and the whole lot have to be recalled.
Without being able to look inside the box, I would think it is not a power-supply but just a power distribution, simple circuit board with tracks and power connectors, fuse-holders and spade connectors for the volt meter soldered in. No electronic components apart from the external voltmeter.
My suspicion in your case is that the soldered connections on the power input plug came into contact with the casing shorting them out. Possible causes if that is the case, missing stand-off mount or spacer ( one-off human error ), mount or spacer breaking away ( component failure or incorrect torque setting used when fitting, problem with manufacturing batch ), stand-off space not sufficient ( design error affecting all )
I am certain that Armortek are just as keen as the rest of us to know what the cause was. Just give them time to find out.