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Ordering of spare parts

Posted: Mon Aug 14, 2017 11:19 pm
by Armortek
If you would like to order spare parts, please follow these simple guidelines -

- Orders should send through by email to sales@armortek.co.uk
- Your order should specify the part number(s) that you need, quantity and the year that your model is from

If you don't know the part number then please email us a photograph along with a description of what you are after.

We cannot accept spare parts orders over the phone nor without the part(s) being clearly identified - doing so invariably leads to misunderstanding and delays. Even a "simple" request for a sprocket can encompass a range of parts.

Many thanks for your understanding in this matter.
Kian

Re: Ordering of spare parts

Posted: Tue Aug 15, 2017 9:12 am
by Peter Silcock
What do we do if we don't have the original manual for the model and therefore can't identify the part number? Sorry meant to add if a part is missing and cant be photographed?

Re: Ordering of spare parts

Posted: Tue Aug 15, 2017 9:16 am
by Armortek
@Peter, I just updated the orginal post and then saw your reply!

If you don't have the manual or can't identify the part then you can send us a photograph and a description of what you are after.

Re: Ordering of spare parts

Posted: Tue Aug 15, 2017 9:20 am
by Peter Silcock
Sorry posts crossed again :D

Re: Ordering of spare parts

Posted: Tue Aug 15, 2017 9:33 am
by Armortek
Peter Silcock wrote:Sorry meant to add if a part is missing and cant be photographed?
In that case, let us know and we can send you the relevant pages from the manual to help you identify the missing part.

Re: Ordering of spare parts

Posted: Sat Oct 21, 2017 1:03 pm
by Nigel Cooper
I enquired about a week ago to see if upgrade to king tiger elevation was available and headlight /convoy light bulbs ,
no reply yet.
Nigel

Re: Ordering of spare parts

Posted: Sun Jan 06, 2019 5:18 am
by Adam Osga
They’ve been on holiday since mid-December. I believe the shop opens up again on Monday.