How to contact Steel Dragons ????

Frankie Ma · Post by **Frankie Ma** » Thu Nov 04, 2010 5:03 am

Hi All, I am a new owner of KT, Panther and Tiger. Very happy to join this forum and say Hi to everyone. I have been bought some upgrade parts from Tim, Richie, Mike and Steve, they are all nice model builders and trusty. But I have a very bad experience and reputation of Steel Dragons. Why I am asking that I ordered some parts at AUG/2010. And I have pay fund to him immediately by Paypal. He said will complete and send to me at 30/SEP with track number. But at today I have never received something included track number. I have email to him over 30 emails about this problem. But still no reply and follow. I feel strange that he respond email quickly when I have not order, but when I order and have pay fund to him, he will select email to respond??? I can not make a dispute in Paypal, because it is over 45 days. Waste money and time. Can anyone know how to contact Richard ????

Frankie Ma · Post by **Frankie Ma** » Thu Nov 04, 2010 8:44 am

Richard, thanks God, this is your first time to reply me from Sep to Nov, please note that I have order 2 set Figures and some decals.And also send me the track number.

Frankie Ma · Post by **Frankie Ma** » Thu Nov 04, 2010 9:00 am

Richard, I have PM and email My address to you again.

Garry Coomber · Post by **Garry Coomber** » Thu Nov 04, 2010 11:12 am

Rich,

I don't know if you look at the UKTC forum but there is a similar thread there with having problems contacting you. You might want to take a look there as well. I don't know the person who has posted.

Adrian Harris · Post by **Adrian Harris** » Thu Nov 04, 2010 11:56 am

Hi Richard

You have PM.

Adrian.

Frankie Ma · Post by **Frankie Ma** » Mon Nov 15, 2010 10:59 am

It is about 11 days, I have been PM him 3 times and email him 5 times, still no reply and answer, he said will send to me last week, at today his wesite has update, but still not reply me. Is his company close or lie to me????

What is the problem???Waste time and money

Frankie Ma · Post by **Frankie Ma** » Tue Nov 16, 2010 1:33 am

Richard,
I have send 3 PM to you in this Forum and 5 email to you , If you do not received, please ask the forum admin to help!!! And if you are me, pay the full money to seller buy something at the internet, he always not reply about when will finished and send, and always said â€œI have not received anything from youâ€

Frankie Ma · Post by **Frankie Ma** » Tue Nov 16, 2010 1:44 am

Richard, I have already send 1 PM and 1 email to you, I hope you will follow!!!

Frankie Ma · Post by **Frankie Ma** » Wed Nov 17, 2010 7:17 am

Richard, I still have not received anything from you and already send a PM and email to you!!!!
Please reply

Martin Diessel · Post by **Martin Diessel** » Wed Nov 17, 2010 7:35 am

Hi Fankie , you are not allone, see following I think it is very bad

http://7timechamp.com/RCTanksofWW2/?pag ... l-dragons/
or my older thread
http://www.armortek.co.uk/forum/viewtop ... highlight=
But I can tell you that I finally got my parts beeing a pain and kept tracking on.
But I can highly suggest not to buy there, better buy from their vendors directly.
Martin

Frankie Ma · Post by **Frankie Ma** » Wed Nov 17, 2010 7:47 am

Hi Martin, many thank for your support, I think many people same as you and me in the world. I do not mind the little money (USD 320), I want public discussion.

This post has been edited by Armortek to conform with forum rules

Post by **Armortek** » Wed Nov 17, 2010 8:14 am

Hello Frankie

In our view at Armortek, this is not the way to deal with this matter. Any dispute that you have with Steel Dragons should be dealt with between the two of you. We will not allow this forum to become part of any campaign.

We understand your frustration and that there may be issues with Steel Dragons, but strongly urge you to reconsier the wording of your post.

We also strongly advise Richard at Steel Dragons to deal with these issues promptly.

This topic will be deleted if matters escalate.